Yes I can! Select one of the services you need by clicking HERE.
Yes. All orders that have been completed come with a tracking number provided by Australia Post and sent via email (the email you ordered with).
Please check your spam and junk email folders for the completed email. There, at the bottom of the email, will be the tracking number.
All orders, unless custom, are completed within three (3) business day from purchase and sent on a Tuesday or Friday (except for Inner Circle members). Please check your spam/junk email folder. You can view our full Delivery Policy HERE.
Usually within 2-7 business days within Australia. We use Australia Post for all deliveries. You can view our full Delivery Policy HERE.
Orders are usually cancelled and refunded due to an incorrect address and no communication.
Not as of yet, but we are working on it!
Adelaide, South Australia.
If you have received a faulty or broken item we are terribly sorry! Please fill out the contact form so we can come to a solution quickly. We will require photos. No Photo, No Refund
You can view our full Return Policy HERE.
Please check your spam/junk email folder first. If there is no email to be seen, it may have been sent during close office hours. If this is the case, please allow up to two (2) business days to hear back from us.
We are open 10am to 6pm – Monday to Friday [except Public Holidays] ASCT.
No. Once the package has been paid for, there is no refund or exchange for change of mind or incorrect choice.
If the package hasn’t been sent, Yes.
If the package has been sent, No.
Please ensure you enter the correct delivery address including your post code as parcels which are returned as undeliverable will incur a re-dispatch fee.
Yes, but only to a few selected countries as Australia Post does not deliver to all countries.
Please keep in mind that we do not refund postage charges on Returns unless your order is faulty. Your refund amount will be the product price only. If you live outside Australia, your card provider will use a different exchange rate every day. This means that while our prices remain the same, the amount they work that out as in your currency changes over time, so the refund amount can vary slightly.
Some items on the website are marked as PRE-ORDER. These items are yet to be made. Once made, we will then dispatch your order in full.
If you can’t see it listed in the webstore, we don’t have it. Terribly sorry!
Lessons are taught through workshops, spell boxes, online classes and through memberships.
Please check your spam/junk email folder. Readings and spells will be completed within 72 business hours of purchase, unless stated otherwise.
Unless the ingredients are stated on the item, it is a proprietary blend of ingredients that we will not give away. Common allergies are always listed
Learn how to use your points and how to earn points HERE.